WayneG, we are sorry to hear that you have had a bad experience.
If items that were ordered before the end of June has not arrived in this shipment, it means that the manufacturer is still out of stock.
We apologise for this as there is nothing further that we can do other than to keep it on backorder and ship it with our next shipment when it becomes available from the manufacturer again.
This is unfortunately more common these days with a number of manufacturers both locally and abroad due to the various factors impacting global manufacturing and production. We know that people are tired of hearing about the impact of the pandemic and various conflicts around the world on global production and liogistics, but sadly it is areal reality across all industries around the globe.
Please email a brief outline of the your experience to
[email protected] and the relevant person will address it and get back to you accordingly.
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