View Poll Results: I have received the Right Product in the Right Time, Condition and Quantity

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  • 10% of the time

    0 0%
  • 20% of the time

    0 0%
  • 30% of the time

    0 0%
  • 40% of the time

    0 0%
  • 50% of the time

    2 1.06%
  • 60% of the time

    2 1.06%
  • 70% of the time

    6 3.17%
  • 80% of the time

    7 3.70%
  • 90% of the time

    51 26.98%
  • 100% of the time

    121 64.02%
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  1. #1
    Join Date
    May 2009
    Location
    Ruimsig
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    57
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    6,130
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    Default Takealot Performance

    How has your experience with Takealot been?

    In terms of a %, how many times have you received the right product, at the right time, in the right condition, in the right quantity?

    Example: I have received the right product at the right time in the right condition in the right quantity 100% of the time, then select 100%



    Right Product: You might have received the wrong product or a product which was not what you expected (colour or other specification)

    Right Time: You might not have received the product ordered within the stipulated or anticipated time frame.

    Right Condition: The product you received might have been damaged or unfit for use

    Right Quantity: The products received might not be in the quantity ordered

    Please list specifics in the comments below if you wish.


    PLEASE NOTE:

    It must be kept in mind that the responses to the poll are not necessarily representative of the service level or performance of Takealot or the members of this forum and can only be seen as being representative of those who actually take part in the poll.
    Last edited by Estee; 2021/05/13 at 10:03 AM.
    Estee = S T = Sean Towlson

    Total 4x4 Novice with no experience whats-so-ever

    ''Nothing makes the Earth seem so spacious as to have friends at a distance; they make the latitudes and longitudes''. H.D. Thoreau.

    Hummer H3 V8

    W.A.P Objectivist

  2. #2
    Join Date
    May 2009
    Location
    Hillcrest
    Age
    64
    Posts
    19,252
    Thanked: 7866

    Default Re: Takealot Performance

    Are you going to add a poll.

    How are you going to filter out biased opinions.
    Cheers

    ZS5KAD
    3 Land Rover V8's
    NA - TwinTurbo - SuperCharged
    A V6 and an inline 4

    If you fly or drive to an anti-Fracking meeting, you have no business being there and you wont get my ear......

  3. #3
    Join Date
    Feb 2009
    Location
    Pretoria
    Age
    45
    Posts
    4,780
    Thanked: 958

    Default Re: Takealot Performance

    100% in all aspects.

    About 5-10 products ordered over the past 5 years.
    Nico Swart

    Triton 2.5DiD D/C with SS
    ZS6NJS

    One day, or Day One. You decide. Tomorrow is promised for no one!

  4. #4
    Join Date
    Mar 2012
    Location
    Ballito
    Age
    41
    Posts
    750
    Thanked: 488

    Default Re: Takealot Performance

    Quote Originally Posted by Estee View Post
    PLEASE NOTE:
    Also, 100% of 1 order being correct is very different from 80% of 1000 orders being correct.

    ZS5CMA
    ******
    His: '17 Hilux GD-6 4x4 A/T ~115000km
    Hers: '19 Mitsu Eclipse Cross ~ 15000km
    Semi-retired: '12 Polo BlueMotion ~350000km
    Burned to a crisp: '05 WJ 2.7CRD
    https://www.instagram.com/fstopza/

  5. The Following User Says Thank You to cainslie For This Useful Post:


  6. #5
    Join Date
    Feb 2018
    Location
    Pretoria
    Posts
    576
    Thanked: 2238

    Default Re: Takealot Performance

    I have different outcomes in terms of the content of my purchase in terms of delivery time, I found that the more items included the more likely that the agreed delivery date will not be met because I end up waiting for one or two items to arrive at the warehouse before delivery can be made.

  7. #6
    Join Date
    Oct 2017
    Location
    Rustenburg
    Age
    51
    Posts
    4,166
    Thanked: 7144

    Default Re: Takealot Performance

    I have just checked:

    I seem to be a Takealot slut - 43 items in 2 years
    _______________________________________
    Andrew van Staden
    With a mild case of "Camping Personality Disorder" or CPD

    I drive a fire engine red Cruiser and tow an army inspired van.

  8. The Following User Says Thank You to Hedgehog For This Useful Post:


  9. #7
    Join Date
    May 2009
    Location
    Hillcrest
    Age
    64
    Posts
    19,252
    Thanked: 7866

    Default Re: Takealot Performance

    I had to choose between 90% and 100%. I chose 100% because my experience over many parcels is much closer to 100 than 90.

    Maybe the choices should be less granular.
    Cheers

    ZS5KAD
    3 Land Rover V8's
    NA - TwinTurbo - SuperCharged
    A V6 and an inline 4

    If you fly or drive to an anti-Fracking meeting, you have no business being there and you wont get my ear......

  10. #8
    Join Date
    May 2009
    Location
    Ruimsig
    Age
    57
    Posts
    6,130
    Thanked: 24211

    Default Re: Takealot Performance

    Quote Originally Posted by cainslie View Post
    Also, 100% of 1 order being correct is very different from 80% of 1000 orders being correct.
    True, thats why I have posed it as ''your experience''.
    Estee = S T = Sean Towlson

    Total 4x4 Novice with no experience whats-so-ever

    ''Nothing makes the Earth seem so spacious as to have friends at a distance; they make the latitudes and longitudes''. H.D. Thoreau.

    Hummer H3 V8

    W.A.P Objectivist

  11. The Following User Says Thank You to Estee For This Useful Post:


  12. #9
    Join Date
    May 2009
    Location
    Hillcrest
    Age
    64
    Posts
    19,252
    Thanked: 7866

    Default Re: Takealot Performance

    Quote Originally Posted by River Rat View Post
    I have different outcomes in terms of the content of my purchase in terms of delivery time, I found that the more items included the more likely that the agreed delivery date will not be met because I end up waiting for one or two items to arrive at the warehouse before delivery can be made.
    Which is where Takelot differ from others. Geewiz for example drop ships, so if I order a widget supplier by company X, they get company x to ship direct to me.

    With Takealot, mostly they ship to the central warehouse first and then re-direct to you. Late shipments in my experience are only late relative to my expectations, not what is promised.
    Cheers

    ZS5KAD
    3 Land Rover V8's
    NA - TwinTurbo - SuperCharged
    A V6 and an inline 4

    If you fly or drive to an anti-Fracking meeting, you have no business being there and you wont get my ear......

  13. #10
    Join Date
    Jan 2013
    Location
    Friemersheim, Southern Cape
    Age
    59
    Posts
    4,761
    Thanked: 4639

    Default Re: Takealot Performance

    You forgot to add WC vs rest of SA
    '98 Daihatsu Rocky 'The Kitty'
    '02 Daihatsu Rocky 'The Bully'

    "What can be asserted without evidence can also be dismissed without evidence."

  14. #11
    Join Date
    May 2009
    Location
    Hillcrest
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    64
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    19,252
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    Default Re: Takealot Performance

    In perspective: 9 years - 231 Orders - Total R130K - Average order R566.00

    Everything from PPE to Coffee to kids toys, big boys toys, Computer and music equipment. Mix of personal and business.

    Of the 231 I can only remember 2 or 3 bad apples, but there where probably a few more.
    Cheers

    ZS5KAD
    3 Land Rover V8's
    NA - TwinTurbo - SuperCharged
    A V6 and an inline 4

    If you fly or drive to an anti-Fracking meeting, you have no business being there and you wont get my ear......

  15. The Following User Says Thank You to Fluffy For This Useful Post:


  16. #12
    Join Date
    May 2010
    Location
    Bergbron, Roodepoort
    Age
    54
    Posts
    7,043
    Thanked: 251

    Default Re: Takealot Performance

    I got the wrong item once out of 38 orders. Always on time or earlier than the mentioned delivery date when placing the order.

    I'm happy
    Last edited by Flagster; 2021/05/13 at 10:43 AM.

  17. #13
    Join Date
    Apr 2014
    Location
    Roodepoort
    Age
    64
    Posts
    1,357
    Thanked: 4915

    Default Re: Takealot Performance

    Generally earlier. One order had one item although two of them were ordered. Packing mistake by an outside supplier. Additional item was supplied quickly. No impact on us as the 2nd delivery was early enough.

    An other item they do quickly is to send VAT invoice. I need those for the company buys.
    Jouko
    ----------
    2003 Grand Cherokee 4.7l
    2012 Smart
    Never drive a normal car 8)

  18. #14
    Join Date
    Jul 2013
    Location
    Roodepoort
    Age
    68
    Posts
    325
    Thanked: 547

    Thumbs up Re: Takealot Performance

    I am a fairly frequent Take A Lot user, and thus far 100%! Whether its delivery or collection, usually before time. And on the few occasions I have had to return faulty/under performing goods, never a problem.
    Mark Backler
    09 Kyron, the Korean Snail.
    NO Meeow!
    Blanked EGR.
    Thermo Electric Cooling fan.

  19. #15

    Default Re: Takealot Performance

    Have always had good service. Iím just very weary of the product reviews that get done. Seem some dodgy ones that made me question the authenticity of them.

  20. #16
    Join Date
    Jul 2011
    Location
    127.0.0.1
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    38
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    819
    Thanked: 784

    Default Re: Takealot Performance

    Quote Originally Posted by Therackermann View Post
    Have always had good service. Iím just very weary of the product reviews that get done. Seem some dodgy ones that made me question the authenticity of them.
    I generally try to get a avg of the reviews on an item.

    But recently, while looking for a item, it had two reviews.

    First review went something like this:

    Excellent product. Easy to use. No problems.

    Second review:

    Absolute garbage. Difficult to use.

    Those 50/50 ones.
    My ryding: 'n Ding met 4 rubber sirkels en n enjin wat nou en dan aangedryf word met al 4 sirkels

  21. #17
    Join Date
    Feb 2013
    Location
    Pretoria
    Age
    32
    Posts
    3,568
    Thanked: 1280

    Default Re: Takealot Performance

    Back in the day I used to use Takealot a lot when they still had real bargain daily deals, but these days not so much. I still have brand new in the box items which I bought as spares because it was super cheap, just the other day I found a Cadac cooker top as well as a couple LED lights still boxed in one of my cupboards.
    I can't remember ever really waiting for a delivery longer than the estimated date, maybe a day or 2 but nothing hectic.
    The best delivery time I ever had was same day, it was with a Stanley flask, ordered the morning and received late the same afternoon and I'm not even in CT, you no longer get that from them these days.

    I chose 80% in the pole because of a couple returns, I never received the wrong item, but have received clearly opened used and dirty items, also opened and broken items. The worst was with a slow cooker, the first one had the wrong lid, I sent it back asking for a new one and they just sent back the exact same one, then I sent it back again asking for another and this time I received a open box one without a lid, I then rather asked for my money back.
    "The problems we have today is because the guys who work for a living are outnumbered by those who vote for a living." - Magnus Heystek

  22. #18
    Join Date
    May 2012
    Location
    Centurion
    Age
    35
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    1,547
    Thanked: 2166

    Default Re: Takealot Performance

    I have been living in sin the last week or so. Not taking lunch en then ordering Uber eats or Mr.DFood (takelot indirectly) in moments of weakness. I can tell you this. Uber eats is much much better than Mr. D....

    But I do not want to complain to much as I should not be ordering at all. Should be stale provitas with a splash of cheese for me...
    Sarel
    "Grent" Vitara
    EX- EL JIMBO - RED AND "FAST" 8)

  23. #19
    Join Date
    Apr 2012
    Location
    Pretoria
    Age
    52
    Posts
    1,123
    Thanked: 256

    Default Re: Takealot Performance

    Recently , "one day only deals" has been my favourite
    RechardT

    Now- Toyo GD6 2.8- Creed

    One day is One day- Dodge Ram 6.7l TD.

    You can go anywhere you want in life as long as its in a 4x4.

  24. #20
    Join Date
    May 2009
    Location
    Hillcrest
    Age
    64
    Posts
    19,252
    Thanked: 7866

    Default Re: Takealot Performance

    Satisfaction weighted average right now of 94.06%

    - 94.6 %
    - 95.2 %
    - 95.4 %
    Last edited by Fluffy; 2021/05/13 at 12:58 PM.
    Cheers

    ZS5KAD
    3 Land Rover V8's
    NA - TwinTurbo - SuperCharged
    A V6 and an inline 4

    If you fly or drive to an anti-Fracking meeting, you have no business being there and you wont get my ear......

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