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  1. #1
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    Default Ford owner not impressed.

    The owner of this bakkie is clearly not impressed. I wonder if this will motivate Ford to assist the poor guy by showing a little goodwill.

    My brother-in-law had the same problem with his, lucky at 29000km and still under warranty, so Ford replaced the motor and bil traded it on an Isuzu a day after he got it back from Ford.
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    2017 Amarok Extreme V6
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  2. #2
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    Default Re: Ford owner not impressed.

    If diesel and hole in the piston means one injector had an issue. Normally dirty fuel and filter did not work. Diesel is in too big droplets and gets to the piston. Sticks to the piston and then lights up and burns a hole.
    Jouko
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  3. #3
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    Default Re: Ford owner not impressed.

    Wonder of daar n chip betrokke was.....

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  5. #4
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    Default Re: Ford owner not impressed.

    each manufacturer has one of those. I can still remember the Isuzu guy as well with the bent chassis. Scary how much money people can spend on this type of thing.

    If he is correct and ford incorrect why is it that he has had to resort to this to try and either get money back or new vehicle.

  6. #5
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    Default Re: Ford owner not impressed.

    Without knowing what caused the burnt piston in the first place you cannot really point fingers or expect the dealer to foot the bill.

    Would be interesting to know what the root cause is... dirty fuel, faulty injector, naughty software mappings...

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  8. #6
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    Default Re: Ford owner not impressed.

    I have a friend who over the weekend lost his second engine in an eco sport, the first one on 25 000 km's and now another 25 000 km's later the second one.

    He took it to Ford yesterday, his warranty expires tomorrow, his piston no2 broke.
    Barry Hall

    Land Cruiser 105

  9. #7
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    Default Re: Ford owner not impressed.

    Case in point why I will never ever buy a Ford...

    Goedkoop is duurkoop...

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  11. #8
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    Default Re: Ford owner not impressed.

    Sulke goed is sommer simpel.

    Ek waarborg jou dat die ou die bakke duer sy gat getrek het. n volledige diensrekord beteken nie alles nie, dis maar net n oil change en filters skoonmaak. Hoe baie "quickfixes" is daar op die bakkie, hoeveel keer het die eienaar "nee dankie" gese toe die agente voorgestel het om iets te laat regmaak. Daar is baie faktore wat kan lui tot n engine skade.

    As ek Ford was, sou ek die bakkie gevat het en n volledige ondersoek gedoen het, en die ou se naam tollie maak.
    Kinderagtig

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  13. #9
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    Default Re: Ford owner not impressed.

    Quote Originally Posted by BarryCH View Post
    I have a friend who over the weekend lost his second engine in an eco sport, the first one on 25 000 km's and now another 25 000 km's later the second one.

    He took it to Ford yesterday, his warranty expires tomorrow, his piston no2 broke.
    Petrol or diesel?
    Robert

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  14. #10
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    Default Re: Ford owner not impressed.

    Op die banner staan "6 Months out of Warranty"................? Of lees ek verkeerd?
    "Yes, I have a Bad Habit. I take Tea at Three".........Mick Jagger

  15. #11
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    Default Re: Ford owner not impressed.

    petrol

    another mate with a 2.2 ranger had problems with his diff a couple of times, also brand new.

    just not lots of peace of mind with Ford
    Barry Hall

    Land Cruiser 105

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  17. #12
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    Default Re: Ford owner not impressed.

    We have actually now recently had a family member with 2.2 double cab. below 100k on the clock and 1 month out of warantee with motor going. Full service history. This guy really does not hold back on his vehicle, in this case I would not be happy with this engine failure. This is his retirement vehicle/tow/holiday vehicle.

  18. #13
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    Default Re: Ford owner not impressed.

    Sulke stunts word net gedoen om die fabrikaat "ransom" te hou. Dit grens op afpersing.

    Maar sonder enige ander feite behalwe vir die foto's, is alles net bespiegeling.
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  20. #14
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    Default Re: Ford owner not impressed.

    This is akin to a spoiled child throwing a tantrum.

    Ford should give him a grown-up hiding.
    Cheers
    Willem Greyling

    "When the wise man points at the moon, the imbecile examines the finger" - Confucius

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  22. #15
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    Default Re: Ford owner not impressed.

    I know of a guy on Facebook that did something similar with his Hilux, apparently load bin cracks.

    Just very childish i think.
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  24. #16
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    Default Re: Ford owner not impressed.

    Quote Originally Posted by MANDREAS View Post
    This is akin to a spoiled child throwing a tantrum.

    Ford should give him a grown-up hiding.

    I'd think the MFG is almost always going to come out on the losing end of these. How many sales will it cost, vice cost to MFG to solve and have a customer service win? If it costs 2 sales? 3 sales?

    Certainly, not knowing the facts of the matter, make it impossible to comment meaningfully on the specifics of this case - my comment is more in general. I've only had one "big" issue with a vehicle where there was opportunity - a Jeep grand cherokee that had just gone out of warranty, had a major transmission issue. Jeep fixed it, no cost. They did not have to. I remember that.

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  26. #17
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    Default Re: Ford owner not impressed.

    Could a person like this not be sued for defamation of the brand or something?

    Could Ford perhaps tangibly calculate how much reputational damage this could cause to them in lost sales ect?

    I find this akin to the cancel culture where people are lynched mobbed without any concrete facts.
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  27. #18
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    Default Re: Ford owner not impressed.

    Quote Originally Posted by heyyahhey View Post
    I'd think the MFG is almost always going to come out on the losing end of these. How many sales will it cost, vice cost to MFG to solve and have a customer service win? If it costs 2 sales? 3 sales?

    Certainly, not knowing the facts of the matter, make it impossible to comment meaningfully on the specifics of this case - my comment is more in general. I've only had one "big" issue with a vehicle where there was opportunity - a Jeep grand cherokee that had just gone out of warranty, had a major transmission issue. Jeep fixed it, no cost. They did not have to. I remember that.
    I would like to answer you, but I do not know what MFG stands for
    Cheers
    Willem Greyling

    "When the wise man points at the moon, the imbecile examines the finger" - Confucius

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  29. #19
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    Default Re: Ford owner not impressed.

    Quote Originally Posted by Aviator_01 View Post
    Case in point why I will never ever buy a Ford...

    Goedkoop is duurkoop...
    Dan moet jy redelik baie geld he as R600k vir 'n bakkie goedkoop is.

    Eendag as ek groot is wil ek soos jy wees.
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  31. #20
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    Default Re: Ford owner not impressed.

    Quote Originally Posted by MANDREAS View Post
    I would like to answer you, but I do not know what MFG stands for

    If I were more clever Iíd come up with something clever, but with the first two letters, it would be profane, so letís stick with Manufacturer...

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