Vox fibre troubles





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  1. #1
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    Default Vox fibre troubles

    We are experiencing ever more troubles with Vox. My outlook connection goes down every now and then, our TV programmes stops etc. Is anyone else experiencing the same? If we'd move to another service provider, who would you suggest? It must be able to support connection to PS4 gaming servers.


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  2. #2
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    Default Re: Vox fibre troubles

    we are on Vox Business as well.
    Who is you infrastructure suppliers.

    we had issues 2 week in a row prior to this week, where Frogfoot (owned by vox) decided routine update and maintenance would be done at lunch time in the working day.

    Caused chaos. phone lines etc down

  3. #3
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    Default Re: Vox fibre troubles

    Quote Originally Posted by Jeepiscool View Post
    We are experiencing ever more troubles with Vox. My outlook connection goes down every now and then, our TV programmes stops etc. Is anyone else experiencing the same? If we'd move to another service provider, who would you suggest? It must be able to support connection to PS4 gaming servers.

    Issue is more than likely not with Vox, but with the provider of the actual fibre to your location... They should however be able to assist with getting a ticket lodged.

  4. #4
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    Default Re: Vox fibre troubles

    Are you sure about this? Vumatel installed the infrastructure and Vox is the ISP. The cable is fine, the Internet is however haphazard. But, I'm starting to suspect the WiFi router.

    Could anyone help with advice on a suitable model? Would this do? TP-LINK TL-WR940N 450Mbps Wireless N Router
    Quote Originally Posted by heyyahhey View Post
    Issue is more than likely not with Vox, but with the provider of the actual fibre to your location... They should however be able to assist with getting a ticket lodged.


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  5. #5
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    Default Re: Vox fibre troubles

    Quote Originally Posted by Jeepiscool View Post
    We are experiencing ever more troubles with Vox. My outlook connection goes down every now and then, our TV programmes stops etc. Is anyone else experiencing the same? If we'd move to another service provider, who would you suggest? It must be able to support connection to PS4 gaming servers.
    Yes, I'm also having issues. We complained and they redid something or other so now it's more stable but nowhere close to my old DSL connection. Internet Connectivity drops, line drops, damned disappointing.

  6. #6
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    Default Re: Vox fibre troubles

    Core network issues. Telkom has virus issues.
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  7. #7
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    Default Re: Vox fibre troubles

    I'm with Vox on wireless router. Not as stable as it use to be..

  8. #8
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    Default Re: Vox fibre troubles

    Something went haywire with our WiFi network, the firestick had to be be factory resetted as it refused to stream any programs and even my WiFi operated plug went bonkers. I ordered a new router, which was then delivered on Saturday evening as opposed to the promised Monday.. And I'm in hospital for an appendix removal. This lockdown is throwing everything out...


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