Renault duster 2014 does not start - help needed





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  1. #1
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    Default Renault duster 2014 does not start - help needed

    Hi All,

    My friend drives a 2014 Renault Duster with 110k kms and just out of extended Renault warranty. As luck would have it.

    3 weeks ago, the vehicle just cut out when driving in 4 ways. Would not restart, cranked but did not fire. Vehicle was lowbedded to Renault 4 Ways

    In the week that followed, Renault said that there were no electrical fault codes, and that, in their opinion the turbo may need replacing, as the problem must be a mechanical one. At a cost of R 51K! No real diagnosis or tech reason given for this.

    Lots of calls later and no resolution. But turbo was not replaced. Renault said that turbo couldn't be repaired, as a rule. We went through the Duster blog here, pages of it, and it was reported that Renault itself had serviced and repaired turbos in the past via a connected service provider. Long story. Vehicle was then towed to an Indie who services my friends other vehicles, a Paj and Suzuki.

    They in fact got an error code about the EGR ( pointing to EGR ), apparently the car was checked by 2 indies, one a french car specialist operating near the indy, and the EGR was then taken to a crowd in Pretoria, via a French car indie contact of the Indie. Cleaned and tested and all was tested and decided as good. EGR in but car does not fire still. There are no mechanical noises and all normal stuff done, eg the diesel pump is pumping diesel. Friend had filled up about 2 weeks before but vehicle had run. Seems that everyone is stumped.

    Any one has ideas, anything similar, leads?

    Car has had no other issues in its life, serviced via Renault and also via an extended Renault warranty.

  2. #2
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    Default Re: Renault duster 2014 does not start - help needed

    You need to have a compression test done.

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  4. #3
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    Default Re: Renault duster 2014 does not start - help needed

    Did the vehicle start as usual prior to this incident? Did the engine "die" all of a sudden or it first lost some power a few seconds before it died? Did you wash the engine with a pressure hose? I will ask the German and Romanian Duster forums. I am fluent in both languages (by birth) and they are really helpful. If you find the answer let us know please. The South African renault dealers are good at selling cars but not so good at after sales service. If you are looking for a good job, learn French and become a local Renault fundi 😂
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  6. #4
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    Default Re: Renault duster 2014 does not start - help needed

    Quote Originally Posted by Gomario View Post
    Did the vehicle start as usual prior to this incident? Did the engine "die" all of a sudden or it first lost some power a few seconds before it died? Did you wash the engine with a pressure hose? I will ask the German and Romanian Duster forums. I am fluent in both languages (by birth) and they are really helpful. If you find the answer let us know please. The South African renault dealers are good at selling cars but not so good at after sales service. If you are looking for a good job, learn French and become a local Renault fundi ��
    Thanx for offer - appreciated.

    It is my mate's car but he was driving in 4 ways suburb and it just cut out, died all of a sudden and he was stranded. He mentioned that he was driving slowly when it happened. Chris does not work on the vehicle nor experienced in the Duster electronics and engine, but has enough knowledge to get by. He says that there was no hint until it cut out. No mechanical noise when it happened. Has not started again at Renault and also at the indie's place, where it is parked now. Cranks freely but does not fire.

    Don't know the indie but he has worked on the Paj 3.2 that my friend drives, for over landing, and has kept it in good nick over the years. Not pressure washed before it cut out.

    Funny enough I am Mauritian and of french descent! We have 2 french cars in family, a Renault Sandero and Peugeot 208. We take the cars to Boss Auto for repairs. Will ask them on Monday if they have any ideas. Saw the Duster owner yesterday and he was moedeloos about the gemors.
    Last edited by ed rouillard; 2019/08/12 at 07:00 AM.

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  8. #5
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    Default Re: Renault duster 2014 does not start - help needed

    Bump

    Has anyone had a similar Duster problem? Just cuts out and no restart.

    Have passed on the first info to friend. To get compression test done. May have been done, but he is not sure.

    Gomario, is u get info pse post or pm me. Ta
    Last edited by ed rouillard; 2019/08/11 at 11:16 AM.

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    Default Re: Renault duster 2014 does not start - help needed

    Do the glow plugs light up and for long enough? These modern engines run a really low CR.

    Give that thing a squirt of quick start. If it tries to fire, then valve timing and compression is fine. Tick that off.

    Chance the next suspect.
    Last edited by Henris; 2019/08/11 at 12:30 PM.
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  11. #7
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    Default Re: Renault duster 2014 does not start - help needed

    Quote Originally Posted by Henris View Post
    Do the glow plugs light up and for long enough? These modern engines run a really low CR.

    Give that thing a squirt of quick start. If it tries to fire, then valve timing and compression is fine. Tick that off.

    Chance the next suspect.
    Hi Henris,

    Will pass on info about glow plugs and CR.

    They did try quick start and no luck - Understand it did not try to fire. Thanx for interest.
    Last edited by ed rouillard; 2019/08/11 at 01:15 PM.

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    Default Re: Renault duster 2014 does not start - help needed

    If its a manual maybe you can try tow starting it, that can sometimes get an otherwise dead vehicle firing.

    How complicated can it be, if there are no diagnostics errors what is needed for a diesel to fire - check all the necessary is in place and functioning and it must run.

    Another angle is immobilisers and coded keys, maybe the coded key randomly died and that is what is stopping an otherwise healthy vehicle from running. Does he have a spare key he can can try?

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  14. #9
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    Default Re: Renault duster 2014 does not start - help needed

    The same diesel engine is used in the Nissan (Dacia) NP 200 bakkie, maybe try talking to the Nissan people as well. A variant is also used in Merc A class. The engines are very reliable, same strange gremlin must have invaded this one.

  15. #10
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    Default Re: Renault duster 2014 does not start - help needed

    Thanx guys,

    Info all useful. Will pass it all on first thing tomorrow and will discuss with Chris as well.

    Chris tells me that they also re flashed the electronics, but he was not sure who and how - Also what software was used.
    Last edited by ed rouillard; 2019/08/11 at 05:34 PM.

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    Default Re: Renault duster 2014 does not start - help needed

    Quote Originally Posted by ed rouillard View Post
    Thanx guys,

    Info all useful. Will pass it all on first thing tomorrow and will discuss with Chris as well.

    Chris tells me that they also re flashed the electronics, but he was not sure who and how - Also what software was used.
    Chris tells me yesterday afternoon that they are still busy and so far no start. Had a long chat with Boss Auto, and he referred me to Rodac Diesel, who were helpful with some hints. Will know tomorrow the results of the tips and advice on the forum and the above. I will pass on. Any more tips anyone?

  17. #12
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    Default Re: Renault duster 2014 does not start - help needed

    Renault SA is useless. They send out turbos for rebuilding. Turbos have blown at 60k, but they usually give warnings such as oil leaks. Be sure to replace the supply pipe (two parts) and the gasket ring.

    Delete the EGR and upgrade the software, then enjoy the better mileage and fewer related hassles. Any reflashes by the dealership just does an update of their software.

    Has he had the fuel line checked? The fuel filter only warns when it has detected too much water. It does need to be replaced at 90k.

    On the Indian site, a Duster has done over 175kms. Glow plugs haven't been a problem (as in no one has had to replace one yet).

    Batteries are normally replaced at six years in these vehicles. A weak battery causes funnies: ESP lights up, MediaNav goes mute
    An incident of replacing the battery with the ignition key in the “on” position has shorted the ECU.

    The 2014 didn't have stop/start, so that isn't an issue.

    I like the ignition key battery solution as the transponder does require juice. All Dusters come with two keys. I'd try the lesser used key. Failing that, I'd tape them together facing in opposite directions to strenghten the signal as both are sending the same code.
    Renault Duster 4WD Gen1: No Meow

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  19. #13
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    Default Re: Renault duster 2014 does not start - help needed

    Thanx Butch Dassie for reply. Passed on info. Looked at ur other posts and u know the vehicle certainly.

  20. #14
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    Default Re: Renault duster 2014 does not start - help needed

    update

    Yesterday morning the indie was in the process of opening up some components and found 1/2 a throttle body with other part down in turbo vanes. Parts had not ingested into engine thank heavens.

    Found 2nd hand throttle body for R5k and recon turbo for R8k and assembled and running. Now checking for anything else.

    Had checked throttle and the missing part was apparently under and not visible.

    Renault had suggested a turbo replacement but had not given reason or logic.

    OEM parts horrendous in price. So not used. Dont know more at this stage. News from Chris.

    Thanx to those who made suggestions. I sent all to Chris and indie also as far as i know.

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  22. #15
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    Default Re: Renault duster 2014 does not start - help needed

    Will at least most of the mystery is solved. Imagine something like that happens to you when you are somewhere in the Kaokoveld!

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    Default Re: Renault duster 2014 does not start - help needed

    That's why I like this forums. They help people like myself, who are not too much into this Hi-Tech stuff. But the forums are not so good with issues which are not common. In that case every mechanic asks to see the vehicle and obviously, that can't be done over the internet. Glad to hear you have found something. Let us know how you fixed it and if possible, why did it fail in the first place?
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    Default Re: Renault duster 2014 does not start - help needed

    Dirty engine oil is often the culprit. Excess heat can coke then choke the oil supply line to the turbo, but this engine runs very cool and running at idle after a high turbo run doesn't seem to be required. So, change the engine oil and oil filter (Wix is a good choice) more often, but also, use the correct oil. Ours uses ACEA C4 which has lower SAPS (Sulphated Ash, Phosphorus, Sulphur) than C3 that the dealerships try to get away with...also, it is 5W30.
    Renault Duster 4WD Gen1: No Meow

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    Default Re: Renault duster 2014 does not start - help needed

    Quote Originally Posted by Butch Dassie View Post
    Dirty engine oil is often the culprit. Excess heat can coke then choke the oil supply line to the turbo, but this engine runs very cool and running at idle after a high turbo run doesn't seem to be required. So, change the engine oil and oil filter (Wix is a good choice) more often, but also, use the correct oil. Ours uses ACEA C4 which has lower SAPS (Sulphated Ash, Phosphorus, Sulphur) than C3 that the dealerships try to get away with...also, it is 5W30.
    What aftermarket oil is good for these engines?

  26. #19
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    Default Re: Renault duster 2014 does not start - help needed

    For price comparisons, I'd visit the dealership. Each time, they had a different type, but never the recommended Total / Elf Evolution Full-Tech FE 5W30. They did have Motrio Part #86 71 20 529 UV (Q)1 ACEA C4 RN0720 5W30, but it wasn't the best value.

    Shell Helix Ultra Professional AR-L 5W-30
    Castrol GTX 5W30 C4
    Motul Specific 0720 5W30
    Ravenol HDS Hydrocrack Diesel Specific SAE 5W-30
    Valvoline SynPower MST C4

    So, basically, call around for best price asking for ACEA C4, 5W30, which is Renault's RN0720 spec.

    The Wix Part # is 7427 to replace the OEM Oil Filter Renault SA C01E02 / DA02B Box & Filter says: 82 00 768 927 PWEHT6Z.
    Renault Duster 4WD Gen1: No Meow

  27. #20
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    Default Re: Renault duster 2014 does not start - help needed

    an update,

    After car fixed and running well, Chris decided to sell and has done so. Not party to process but the fact that it was a Frenchie out of warranty was one reason.

    Thanx to those who posted. All the info went to owner and indie and it offered a sound perspective.

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