My 2016 Fortuner GD-6 is RUSTING - Is yours?

[Header]

Update - After reading my post and the comments here Toyota asked to reassess the vehicle. Toyota SA have agreed to repair the rust. I will document the process and take as many pictures I can of the work they do and severity of the rust.

[tashtego9]

Update - After reading my post and the comments here Toyota asked to reassess the vehicle. Toyota SA have agreed to repair the rust. I will document the process and take as many pictures I can of the work they do and severity of the rust.

Good luck and well done on reporting it and kicking a (small) fuss.

[toyopet]

I live 250 metre above the high tide mark, my 2011 silver fortuner, sold two months ago, had a few stone chips for years and the primer coat has not even discoloured. I never polished the vehicle but did not get direct salt water on it due to fishing rods or surf boards dripping on it but wind borne spray is inevitable.

[Frikstervx200]

One of my Friend's had exactly the same issue in the exact spot, with a long fight they repaired it, this is going to be a issue with all fortuners as the metal lip is higher than the window glass. All stones deflected will hit that lip, they will have to make a plan for protection somehow!

Not sure on the hilux but think it is the same!

[Klaas007]

[QUOTE=JacquesD4D;4009799]That really does not look like stone chips to me. I would not let this one rest until it is sorted by Toyota....

I Had the same problem with a 1 year old car that i bought from Barlowworld Toyota. Rust just above the drivers side windscreen. Fortuner came from Upington were i thought nothing can rust They had to fix the paint before i bought it.

[Tug]

That is not acceptable!

I had the same with a 2012 DC. Rust on the top edge of the windscreen. Toyota had the same response. Rust caused by stone chips although none were visible. Had it fixed by a panel shop who said it was a common problem with that model and was caused by water being trapped under the windscreen rubber that had not been sealed properly.

[Ocin]

are you sure you didn't drive it into a dam

[Header]

are you sure you didn't drive it into a dam

That would actually make me feel better because then I would know what caused it, but unfortunately not, its a 2x4 which has been a city car.

Toyota have been helpful since the escalation.

[PieterOos]

One of my Friend's had exactly the same issue in the exact spot, with a long fight they repaired it, this is going to be a issue with all fortuners as the metal lip is higher than the window glass. All stones deflected will hit that lip, they will have to make a plan for protection somehow!

Not sure on the hilux but think it is the same!

How do you mean? If I understand your correctly then all vehicles are build like this?

[Tug]

I am not a paint/metal expert so would appreciate some feedback from those more experienced than myself before I potentially escalate within Toyota. I may very well be in the wrong, that's why I am posting here first.

Vehicle - 2016 Toyota Fortuner 2.4 GD-6 MT White

I noticed rust spots just above the front windscreen and also on the roof of the vehicle. After taking the vehicle to Toyota in Tokai, Cape Town, I was informed that the rust warranty would not cover the rust spots I was experiencing. Reason - They were emanating from areas where there were stone "Chips". I cannot refute this as I would not know what has caused each and every spot on the vehicle. The conclusion was however based on the fact that the bonnet had a few stone chips and it was then deduced that the marks on the roof were caused by the same "stones". I struggle to believe this for the two spots which are right in the center of the roof, above the rear seats. The stone chips on the bonnet are completely rust free...



Questions and general feedback I'd appreciate -

Do you believe Toyota has been fair in their conclusion not to assist at all under warranty?
Is it unreasonable of me to wonder how a 2 year old car can develop such aggressive rust, assuming there were stone chips?
Is your new shape Fortuner also experiencing rust spots?

Excuse the dirt on the car in the images.


Attachment 505987

Above windscreen

Attachment 505988

Center of roof

Attachment 505989

Above windscreen

[Tug]

Not only have I had rust on the edge of the roof adjacent to the windscreen on my 2012 DC ( the dealer claimed caused by stone chips, even though they were unable to point any out to me ) my brother-in-laws 2014 Fortuner has developed rust under the sealing rubber on the body where the rear door closes. Most was on and close to the topmost lip, but a few patches on either side as well. This could be caused by water being trapped under the rubber seal. He decided not to approach Toyota as he has had a previous rust problem on another of their products and was fobbed off with the " out of warranty" argument. It would seem that Toyota do not apply adequate rust preventative measures and are not prepared to accept that their vehicles rust. Very much like they refusing to acknowledge that there was a roll over problem with the early Fortuners. Will certainly be a consideration when buying another Toyota in the future

[mudgrubber]

Hmm had careful look at my 2016 Fortuner roof now and there might be some very tiny rust marks that I will monitor, almost like cuts in the paint.

The roof rails are flaking badly though - never had anything on them.

[Walnut]

Must be an issue with the paint process.

I stay in Fish Hoek and a year ago Glencairn. I can literally throw a stone and hit the ocean yet the paint chips on my car have not rusted and my vehicle is 10 years old.

The rust is unacceptable on such a new car as yours, especially a car marketed as tough, practical and luxurious.

[PieterOos]

Hmm had careful look at my 2016 Fortuner roof now and there might be some very tiny rust marks that I will monitor, almost like cuts in the paint.

The roof rails are flaking badly though - never had anything on them.

In which month did you take delivery, or can we check the manuf date from e.g. the VIN perhaps?

[Header]

In which month did you take delivery, or can we check the manuf date from e.g. the VIN perhaps?

Don't know if it helps but mine was purchased August 2016.

[PieterOos]

Thanks.

(IIRC the first x amount of Fortuners were imported models)

[Frikstervx200]

How do you mean? If I understand your correctly then all vehicles are build like this?

the window sits inside the metal frame, the frame is higher than the glass on the top yes, See pics attached!

[NewLandy]

Hate to say it, but "repairing" is a short term fix, it will rust along the same line where they have not had to fix it yet..

[PieterOos]

the window sits inside the metal frame, the frame is higher than the glass on the top yes, See pics attached!

OK Thanks for your trouble 👍

[Oppies3800]

Hate to say it, but "repairing" is a short term fix, it will rust along the same line where they have not had to fix it yet..

By then it is sold and someone else's problem