Roberts Birds Data Check Failure





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  1. #1
    Join Date
    Apr 2012
    Location
    Bela Bela
    Age
    72
    Posts
    277

    Default Roberts Birds Data Check Failure

    After the latest android data check failure I contacted SA Birding and got the following reply.

    "We apologise to those affected by the data check bug in the v3.8 update. We are working on a fix and expect to release this later today.

    Its a strange bug where most devices are not affected, but for those of you who are we understand your frustration. Once again we offer our apologies.

    Please keep an eye on our Play Store page for the v3.9 update."

    Hope this helps others who have had the same problem.
    Pete

    ADVENTURE BEFORE DEMENTIA

    2002 Mitsubishi Colt Rodeo 3.0

  2. #2
    Join Date
    Oct 2015
    Location
    Pretoria
    Age
    65
    Posts
    466

    Default Re: Roberts Birds Data Check Failure

    3.10 still broken.

  3. #3
    Join Date
    Jun 2014
    Location
    George
    Posts
    2,846

    Default Re: Roberts Birds Data Check Failure

    Have you tried clearing the data and cache for the app, that often solves android app issue?

    Just be aware that doing that normally deletes any user data you may have entered into the app, incl things like the login info if that applies.

  4. #4
    Join Date
    Apr 2017
    Location
    Durban North
    Age
    64
    Posts
    541

    Default Re: Roberts Birds Data Check Failure

    Still not working
    My biggest issue is what happens to my ticklist if I start fiddling
    Sitting on 534 at the moment.. really don't need to lose that info

  5. #5
    Join Date
    Mar 2008
    Location
    Randburg
    Age
    56
    Posts
    428

    Default Re: Roberts Birds Data Check Failure

    Dudley I am the same, nice number, I have got too many lists that are important to me. What I do is that I export them into the SQL file - via iTunes. Then I copied those files to my iPad and imported them to my iPad and my husbands iPhone. So basically I have 3 devices with the lists plus back up on the computer. Took me awhile to figure out how to do it. I am keeping all my devices offline until this is sorted out.

  6. #6
    Join Date
    Jul 2018
    Location
    Randburg
    Age
    68
    Posts
    1

    Default Re: Roberts Birds Data Check Failure

    3.11 is on the Play Store and fixes the issue

  7. #7
    Join Date
    Oct 2015
    Location
    Pretoria
    Age
    65
    Posts
    466

    Default Re: Roberts Birds Data Check Failure

    Quote Originally Posted by icrob View Post
    3.11 is on the Play Store and fixes the issue
    👍
    I have a feeling they tried to fix a bug for a newer version of Android and broke the app for older versions,

  8. #8
    Join Date
    Apr 2017
    Location
    Durban North
    Age
    64
    Posts
    541

    Default Re: Roberts Birds Data Check Failure

    Quote Originally Posted by Bigal-SA View Post

    I have a feeling they tried to fix a bug for a newer version of Android and broke the app for older versions,
    I got a message from" Roberts"
    Now telling me to just reinstall from the play Store ,and hallelujah!! it's worked without loosing anything..
    I have saved to google Drive

  9. #9
    Join Date
    Apr 2012
    Location
    Bela Bela
    Age
    72
    Posts
    277

    Default Re: Roberts Birds Data Check Failure

    Just did the update to V3.11 and all seems OK
    Pete

    ADVENTURE BEFORE DEMENTIA

    2002 Mitsubishi Colt Rodeo 3.0

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