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  1. #101
    Join Date
    May 2017
    Location
    Centurion
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    529
    Thanked: 227

    Default Re: Tracks4Africa Guide Map app review

    Hi Neels - restoring the purchase should have worked, although I found my older maps are pale in comparison to the new HD maps, well worth purchasing the R199 option for the whole African continent.
    Quote Originally Posted by Neels.L View Post
    Hallo Lizette/Johann

    Please assist - I have deleted the old app from my iPad and installed the new one from the app store as recommended by Lizette. I then clicked on the restore purchases under my maps and guides and only my Namibia Guide came back. My South Africa and Botswana Guides are now showing demo mode.
    Any idees on how to get the SA and Botswana Guides back?

    Regards Neels
    2015 Pajero Sport Shogun
    2012 Kia Cerato Hatch

  2. #102
    Join Date
    Aug 2007
    Location
    Hartbeespoortdam
    Age
    53
    Posts
    269
    Thanked: 23

    Default Re: Tracks4Africa Guide Map app review

    If you in the Park, can you travel across the “borders” with in the Park?
    Land Cruiser 100 VX Diesel
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  3. #103
    Join Date
    Jan 2014
    Location
    StHelenabay
    Age
    60
    Posts
    329
    Thanked: 70

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Waals View Post
    Installed the new app version and it is not good. How do I go back to my old app?
    The cities like Bloemfontein, Pretoria etc are no display, only if one zoom in then can you see them but then the full picture is missing. Maybe one can decrease the letter sizes, not sure.

  4. #104
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Neels.L View Post
    Hallo Lizette/Johann

    Please assist - I have deleted the old app from my iPad and installed the new one from the app store as recommended by Lizette. I then clicked on the restore purchases under my maps and guides and only my Namibia Guide came back. My South Africa and Botswana Guides are now showing demo mode.
    Any idees on how to get the SA and Botswana Guides back?

    Regards Neels
    Hi Neels,

    Unfortunately I only have the Android version of the app, I have asked Johann to reply but he is away this week, so may only be able to respond next week.

    Regards

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

  5. #105
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Waals View Post
    Installed the new app version and it is not good. How do I go back to my old app?
    Hi Waals,

    One cannot install the older version of the app, no.

    Did you purchase or download the HD map as well or only the basemap?

    Regards

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

  6. #106
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Scalci View Post
    If you in the Park, can you travel across the “borders” with in the Park?
    Hi Scalci,

    Which Park are you referring too - if you could give me a specific location so I can see what you mean by "borders" ?

    Regards

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

  7. #107
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Waals View Post
    The cities like Bloemfontein, Pretoria etc are no display, only if one zoom in then can you see them but then the full picture is missing. Maybe one can decrease the letter sizes, not sure.
    Hi Neels,

    No, the size of the font cannot be changed, the zoom level that you are using will determine the size of the font. If you zoom far out e.g. to see most of Southern Africa, there is a huge amount of information to display, and some information will "disappear" from the screen - preference will be given to main highways and larger cities or towns. If two cities are close together, e.g. Pretoria and Johannesburg, or Bloemfontein and Kimberley, there will not be room to display both on the screen and you will need to zoom in to see the other city.

    Regards

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

  8. #108
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Waals View Post
    Installed the new app version and it is not good. How do I go back to my old app?
    Hi Waals,

    Just looking at the two screenshots, you have installed the HD map already. You can uninstall this and see if you are happier with the display on the basemap, which will be similiar to the older app. But remember that you cannot zoom in past 5km on the basemap, and a lot of detail that you can see on the HD map (e.g. streets and other minor icons), is not available on the basemap.

    Regards

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

  9. #109
    Join Date
    Apr 2016
    Location
    Somerset West
    Posts
    364
    Thanked: 163

    Default Re: Tracks4Africa Guide Map app review

    Quote Originally Posted by Lizette Swart View Post
    Hi Waals,

    Just looking at the two screenshots, you have installed the HD map already. You can uninstall this and see if you are happier with the display on the basemap, which will be similiar to the older app. But remember that you cannot zoom in past 5km on the basemap, and a lot of detail that you can see on the HD map (e.g. streets and other minor icons), is not available on the basemap.
    I have confirmed that uninstalling the HD map will not change the look of the basemap, apologies. But we are looking at showing more detail at a higher zoom level for the next update.

    Lizette
    Lizette Swart

    [email protected]
    +27 21 880 8660
    www.tracks4africa.co.za

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