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  1. #1
    Join Date
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    Cool Amazing service from 4x4 Direct

    I have bought a number of items on different occasions from 4x4 Direct and each time I have been impressed with their service.

    Previously, I had ordered covers for my Brad-Harrison plugs, and they accidentally sent me the plugs instead of the covers. I sent them an email. they immediately rectified the problem, and said don't bother to return the incorrectly supplied item.

    This time round, I ordered a USB plug (with some other stuff). It turned out the plug was faulty. I sent them an email yesterday, Trevor phoned me to clarify if I was in GP or CPT, the courier was there the same day to collect the faulty item. Today I have a new USB plug.

    Thank you 4x4 Direct. This kind of service, I can live with.
    Vic

    "We are plain quiet folk and have no use for adventures. Nasty disturbing uncomfortable things! Make you late for dinner!"

    2019 Suzuki Jimny - 235/75R15 M/T's, lifted
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  2. The Following 5 Users Say Thank You to saxj For This Useful Post:


  3. #2
    Join Date
    Jul 2014
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    JHB
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    Default Re: Amazing service from 4x4 Direct

    Just wanted to agree, Just bought some stuff. Not often you have such great service and concern for a customer.

    Thanks 4x4 Direct Will be ordering more soon

  4. The Following User Says Thank You to Spruceddingi For This Useful Post:


  5. #3
    Join Date
    Nov 2006
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    Somerset West
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    Thumbs up Re: Amazing service from 4x4 Direct

    Nice to hear.

  6. #4
    Join Date
    Oct 2011
    Location
    Betty's Bay, South Africa
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    Default Re: Amazing service from 4x4 Direct

    We've also dealt with them and had good service from Trevor.

    Contact us at [email protected]
    www.stone4x4accessories.com
    Follow us on Facebook

    1996 Defender 110 300 tdi
    Mantec snorkel
    Bash plate
    Roof racks
    Diff guards
    Corner protector/bumper steps
    Water tank

  7. #5
    Join Date
    Jul 2011
    Location
    Durban
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    59
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    Default Re: Amazing service from 4x4 Direct

    Quote Originally Posted by Spruceddingi View Post
    Just wanted to agree, Just bought some stuff. Not often you have such great service and concern for a customer.

    Thanks 4x4 Direct Will be ordering more soon
    Me too, got a solar panel, controller, plugs and lights and it arrived in two days!!
    BTW the same panel is exactly twice the price at OW!!
    FJC - Just Cruising

  8. #6
    Join Date
    Nov 2006
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    Default Re: Amazing service from 4x4 Direct

    Now look what you did, hes going to increase his price.....

  9. The Following User Says Thank You to Damdan For This Useful Post:


  10. #7
    Join Date
    Jan 2012
    Location
    King Williams Town
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    55
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    Default Re: Amazing service from 4x4 Direct

    4x4 direct is a bad company,you end up buying more stuff than what you wanted,it arrives when the wife is at home and you not...Then you have to try explain to swambo why you needed the extras😂😂
    Isuzu STD 2.5d 2x4 rear diffy lock
    2x spotlight,2x fog lights
    215/80/R15c tyres
    1 x great humourous driver
    GPS,Bluetooth
    Eagle eye dash cam --stolen ..bought another one
    snorkel soon
    Craig
    I DON'T LIVE IN AFRICA,AFRICA LIVES IN ME- Kyle my son

  11. The Following User Says Thank You to hunter26 For This Useful Post:


  12. #8
    Join Date
    Oct 2008
    Location
    Pretoria
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    44
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    Default Re: Amazing service from 4x4 Direct

    I have also spent quite a lot of money with them

    best purchase I made was the HCDP mk4 panel with invertoeer
    Mitsubishi Triton 3.2 DI-D 4x4
    BL925 - Ratel 4 - Sold
    Ratel replaced with a Stealth Bush Lodge

  13. #9
    Join Date
    Jan 2012
    Location
    Midrand
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    53
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    Default Re: Amazing service from 4x4 Direct

    About standard practice for 4X4 Direct.
    Service levels that other Companies can only aspire to.
    Stay Safe
    Disco-Deon
    This morning I woke up,
    Making today a great day.
    Nerdy, 2011 Honda Jazz, 1500 Exc

  14. #10
    Join Date
    Mar 2016
    Location
    Cape Town
    Age
    33
    Posts
    3,622
    Thanked: 5838

    Default Re: Amazing service from 4x4 Direct

    Quote Originally Posted by hunter26 View Post
    4x4 direct is a bad company,you end up buying more stuff than what you wanted,it arrives when the wife is at home and you not...Then you have to try explain to swambo why you needed the extras😂😂
    It was on promotion - one day only.
    my golden rule - Never more than R1000
    Always think: Could this be sarcasm?

    André Opperman

  15. #11
    Join Date
    Oct 2006
    Location
    Roodepoort
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    65
    Posts
    294
    Thanked: 18

    Default Re: Amazing service from 4x4 Direct

    Is this a marketing campaign? Swambo is not going to be happy if I spend the grocery money on nice to haves.....

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