Results 1 to 8 of 8
  1. #1
    Join Date
    Feb 2009
    Location
    Secunda
    Age
    59
    Posts
    159
    Thanked: 5

    Default Foton bumpy ride

    My bakkie is bumpy while towing the caravan and I cannot understand why,do any of you guys have the same experience? The aircon is also messing with my brains ,it will work the one day and does not work for two days and then work again how is that?
    Dirk van Heerden
    0716098787
    [email protected]

  2. #2
    Join Date
    Dec 2013
    Location
    East Rand
    Age
    50
    Posts
    70
    Thanked: 3

    Default

    Maybe the issues we are having is only because it is Foton, Chinese


    Day by day I am loosing more faith in the product, because no seem to interested in listening or assisting, and now even Marc Simon moved on, or maybe he ran away from the product?


    I still believe if there customer service improve, the brand will also improve, or at least the perception.

  3. #3
    Join Date
    Feb 2009
    Location
    Secunda
    Age
    59
    Posts
    159
    Thanked: 5

    Default Foton complains

    I think we must that we must decide on a date and all of us get together at a foton garage and protest like thy do at the universities . Get the media to cover it and we make a hel of a noise
    Dirk van Heerden
    0716098787
    [email protected]

  4. #4
    Join Date
    Apr 2015
    Location
    Johannesburg
    Age
    28
    Posts
    576
    Thanked: 61

    Default

    The dealers are useless especially East Rand. I know the CEO of Foton SA and have managed to get Witbank`s service on par with the best in the trade. That is after I was initially told that they are doing me a favour to help me sort out problems under guarrantee.

  5. #5
    Join Date
    May 2014
    Location
    PRETORIA
    Age
    42
    Posts
    284
    Thanked: 42

    Default

    Yes!! They got that attitude that they do there customers a favour when something is wrong and have to be fixed under warranty.
    They are useless in after sale service.
    FOTON TUNLAND 4X4 LUX
    UPGRADES:"LEVEL IT" SPACER KIT,2" LIFT WITH RANCHO ADJUSTABLE SHOCKS,ROCKSPIDER 4X4: BASHPLATE,ROCKSLIDERS,REARBUMPER/TOWBAR COMBINATION. UTILITY BOXES FOR AIR COMPRESSOR AND RECOVERY GEAR. DIY CANOPY. NEW CUSTOM BUMPER.

  6. #6
    Join Date
    Feb 2009
    Location
    Secunda
    Age
    59
    Posts
    159
    Thanked: 5

    Default Re: Foton bumpy ride

    I must say that I have had excellent service from Germiston Kia Mark Oosthuisen is the service manager who knows how to treat a customer.
    Dirk van Heerden
    0716098787
    [email protected]

  7. #7
    Join Date
    Dec 2013
    Location
    East Rand
    Age
    50
    Posts
    70
    Thanked: 3

    Default Re: Foton bumpy ride

    They are only as good as your last service. I had my vehicle serviced with them the last two(2) times, and now I am due for another service, but since the previous service, +/-12 weeks ago, they did not bother to get back to me regarding my wiper blade replacement. It eventually failed completely, and I had to replace it myself. Then I am having a dash problem for much longer and also they don't get back to you. I received an e-mail where he required technical to assist, but since then no contact. When it comes to customer relationship, Foton is one of the worst I ever came across.

  8. #8
    Join Date
    Feb 2009
    Location
    Secunda
    Age
    59
    Posts
    159
    Thanked: 5

    Default Re: Foton bumpy ride

    Call the customer service and speak to Natalie Mosterd

    Natalie Mostert

    Customer Care Consultant

    [email protected]

    tel:+27 11 383 7000 | fax: +27 11 826 3501
    Dirk van Heerden
    0716098787
    [email protected]

Similar Threads

  1. Hot air Balloon ride vs plane ride
    By Spook in forum Namibia
    Replies: 23
    Last Post: 2017/11/04, 11:57 AM
  2. Foton Section
    By Mad Manny in forum The 4x4 Pub
    Replies: 8
    Last Post: 2013/09/02, 06:45 PM
  3. Nissan Navara hard ride
    By poppy in forum Nissan
    Replies: 3
    Last Post: 2012/05/29, 10:09 AM
  4. Suspension HARD BUMPY RIDE !!! 2005 Pajero LWB
    By Drumpy in forum Mitsubishi
    Replies: 9
    Last Post: 2011/02/23, 06:02 PM
  5. Rangie P38 Vogue ride height dash indicator
    By Imonti in forum Land Rover
    Replies: 1
    Last Post: 2011/02/22, 01:30 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •