Taking care of there customers




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  1. #1
    Join Date
    Nov 2009
    Location
    sunland
    Age
    57
    Posts
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    Default Taking care of there customers

    Every once in a while there are some posts about renting a 4x4. Here is something that happened to us a few weeks back. We were in the CKR on our way to piper pans. About 20K before the pans we noticed our defender was losing power. gauges were all ok though and no warning light on. We opened the hood and discovered oil purging out of the coolent bottle. Most Lilkely cause a blow head gasket. we called Bushlore our rental company that I have used 4 times before on our sat phone. We came up with a plan to camp where we were because driving further could do more damage to the vehicle. Right away they dispatched two vehicles on there way to us. One from Windhoek and one from Kasane. We camped that night along the road hearing lion all around through out the night. The breakdown happened about 4:00 pm and by 5:00 pm the next day we had two vehicles at our camp. We took one of the vehicles for ourself and they used the other to tow the other one out. Our down time was not bad considering the distance they had to drive to get us another vehicle

  2. #2
    Join Date
    Sep 2008
    Location
    Germiston
    Age
    40
    Posts
    188
    Thanked: 0

    Default

    great service i'd say
    Work harder, as there are a lot on wellfare that depend on you!

  3. #3
    Join Date
    Aug 2009
    Location
    Gaborone
    Age
    67
    Posts
    5,861
    Thanked: 393

    Default

    Good advertising - thanks.
    It helps to further business.
    Kalahari Safari
    ORRA Call: WB58 | ICASA ZRF430
    Nissan Patrol GU TB45
    | Nissan Safari GU TD42 | B'rakah 4x4 Trailer

  4. #4
    Join Date
    Mar 2008
    Location
    Middelburg
    Age
    47
    Posts
    901
    Thanked: 38

    Default

    Agree great service.

  5. #5
    Join Date
    Dec 2009
    Location
    Gordon's Bay
    Age
    47
    Posts
    28,752
    Thanked: 4142

    Default

    Well done bushlore!!!

    Thats the back up you need!

    and well done JohnU - you are the kind of customer everyone needs - accept that pawpaw textured stuff happens - and looks after the equipment too. not everyone would stop until it ground to a halt...

    Sounds like a fantastic place to have broken down though

    Semper in excretia sumus solum profundum variat
    "the village scoundrel" - Uys
    Anyone who is capable of getting themselves made President should on no account be allowed to do the job. Douglas Adams


    those who can, do; those who can't, teach George Bernard Shaw
    A business that makes nothing but money is a poor business. Henry Ford
    it is better to be irresponsible and right than to be responsible and wrong Winston Churchill

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